Category: Reputation Management

Are You Social Enough on Social Media?

Have you ever gone to a company’s Facebook page to ask a question, only to receive an answer a couple days later, or sometimes not at all?  This probably left you frustrated and not wanting

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Reputation Management

Bad Marketers Ignore Trolls

Smart marketers…closely monitor their online reputation and have a proactive review program in place. Here’s a fun fact for you: 84% of people trust online reviews as much as a personal recommendation. Well, it’s a

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Digital Marketing

Can I Delete a Bad Facebook Review?

Question: “I just had an irrational person leave a bad Facebook review for something we couldn’t control. Can we remove it?” Answer: Technically yes, there are a few things you could do to remove the

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Happy Halloween!

Fall is in full swing, and with it comes some of our favorite things including Halloween & trick-or-treating! For your business, this time of year also likely includes putting the final touches on next year’s

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