Category: Reputation Management
The 7 Key Things Great Businesses Do To Drive Customer Satisfaction
Ever wonder why companies like Apple and Southwest Airlines continually get rave reviews? They have built a culture around not just providing an okay service or product, but providing a great user experience. This has
BARQAR Client Profile: Tandoori’s Royal Indian Cuisine
In WNY, if you are in the mood to dine on Royal Indian Cuisine, there is really only one option – an option that has been serving our area for more than 25 years –
Watch Your Tone!
WATCH YOUR TONE YOUNG MAN! I used to hear that a lot growing up….and I’m betting some of you did too! But now a days, instead of conjuring up memories of being grounded, I’m reminded
5 Steps to Differentiate Your Business
Are you looking for a way to differentiate your business from the 20 other (or more) similar companies in your market? Maybe you’re in an industry like Restaurants where there are literally hundreds of local
Show Some Personality on Social Media!
As a business, it’s important to manage your online reputation and build your brand by having easy-to-find and regularly updated social media pages. One of the most important, but often overlooked, aspects of planning your
Knock, Knock: Leave Customers Anticipating Your Next Visit
Interruption Marketing or Permission-Based Marketing… Which one really works? Great question, so which one really works? I would say the answer is both. In fact, I would argue that you cannot have permission-based marketing without
