Category: Reputation Management
Best Practices for Managing Your Online Reputation
When was the last time you checked your brand’s online reputation? Do you know what people are saying about your brand? Why does any of this matter? The prevalence of social media and online review
How Important Are Reviews on Facebook?
Okay, we know what you’re thinking: Do people even check Facebook reviews? Yep. Recent data published by BrightLocal shows that: 82% of consumers read online reviews for local businesses. Facebook is ranked as the #2
Should I Delete a Bad Review?
It would be fantastic if the answer to this question were “Yes.” And we’d have a much shorter blog post to write! When a dissatisfied customer (or outright troll) leaves a negative review about your
Who Cares If I Don’t Have Any Reviews?
No news is good news, right? Well, not when you’re referring to your company’s online reputation. You may have built a phenomenal business that provides great service, exceptional value, and phenomenal customer experience. But your
How Yelp Is Changing the Restaurant & Catering Industry
We’ve been Yelpified! User reviews on sites like Yelp have a huge impact on the restaurant and catering industry. So much so that online reviews can now either make or break your business: In one
Are You Social Enough on Social Media?
Have you ever gone to a company’s Facebook page to ask a question, only to receive an answer a couple days later, or sometimes not at all? This probably left you frustrated and not wanting
