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Category: Customer Service

Attorneys

Happy Halloween!

Fall is in full swing, and with it comes some of our favorite things including Halloween & trick-or-treating! For your business, this time of year also likely includes putting the final touches on next year’s

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Attorneys

Doing it Disney Style

Want to make your business as successful as possible?  The key to every successful business are happy customers.  So step up your customer service by injecting a little Disney magic into their experience. Recently, one

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The Lesser of 2 Customer Service Evils

Which would you rather have: bad customer service or incompetent customer service? Yikes – how about neither? Customer service guru Shep Hyken recently wrote a great post on the difference between bad and incompetent service.

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