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Category: Contractors/Home Repair

The Lesser of 2 Customer Service Evils

Which would you rather have: bad customer service or incompetent customer service? Yikes – how about neither? Customer service guru Shep Hyken recently wrote a great post on the difference between bad and incompetent service.

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Attorneys

Involve your Team in Social Strategy!

If you’re using social media – you’re already on the right track! Social is a key way to build your company’s online reputation and presents a lot of opportunity to promote your brand and engage

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Attorneys

Formula 1 Racing is a Sport of Precision

Teams spend hundreds of millions of dollars each year to produce the best on-track product that they can. The ultimate goal of all this expense? Win a drivers’ or constructors’ championship at the end of

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