Category: Restaurants
The Lesser of 2 Customer Service Evils
Which would you rather have: bad customer service or incompetent customer service? Yikes – how about neither? Customer service guru Shep Hyken recently wrote a great post on the difference between bad and incompetent service.
Involve your Team in Social Strategy!
If you’re using social media – you’re already on the right track! Social is a key way to build your company’s online reputation and presents a lot of opportunity to promote your brand and engage
How Barenaked Ladies Made me Ignore My Principles
I used to be an avid CD buyer (remember those?), and I used to shop at a big box retailer, let’s call them Big Blue, with some regularity. Now, mention Big Blue to me and
Formula 1 Racing is a Sport of Precision
Teams spend hundreds of millions of dollars each year to produce the best on-track product that they can. The ultimate goal of all this expense? Win a drivers’ or constructors’ championship at the end of
Does Your Content Marketing Strategy Lack Action?
You hear it more and more, and you see your competitors blogging. Content is king, and content is everywhere. You’ve launched your own blogging program, because it helps to fulfill your goals of driving traffic,
The 14 Most Popular Social Media Tools in 2016
Stop working harder and start working smarter. Everybody wants to be great at social media, but instead of spending dozens of hours every week making it happen, start relying more on tools that can help