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Contractors/Home Repair

How to Handle Internet Trolls

They’re deliberately provocative. They’re hostile and ugly. They’re vocal on review sites. They’re “Internet trolls” – and unfortunately, they can be a huge pain in

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Contractors/Home Repair

How Low is Too Low of a Rating?

(cue the Limbo Rock) Just how low can your online ratings go… …before you start losing customers? Research from a variety of sources shows that

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