Author: Tony Wiechec


What’s In Your Social Media Toolbox?

To do the job right, you need the proper tools.  That’s as true in online marketing as it is in construction, healthcare, music & more! Want to learn more about the tools that allow marketers

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The Lesser of 2 Customer Service Evils

Which would you rather have: bad customer service or incompetent customer service? Yikes – how about neither? Customer service guru Shep Hyken recently wrote a great post on the difference between bad and incompetent service.

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Become a Social Media Superhero!

Are you the person in your office in charge of your company’s online presence? Are you expected to post updates faster than a speeding bullet or to overcome competing pictures of cute kittens & kids

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Involve your Team in Social Strategy!

If you’re using social media – you’re already on the right track! Social is a key way to build your company’s online reputation and presents a lot of opportunity to promote your brand and engage

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