Increase revenue by 9% in a few weeks.

A 2011 Harvard Study found that a one-star increase in Yelp rating led to a 5 to 9% increase in revenue.  Fast forward a few years and people rely on review sites even more heavily now!

How to get more 5-star reviews for your restaurant:

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Step 1:

Survey your customers.

Using a one-question net promoter methodology, we get immediate feedback from your patrons.  We can email customers after their visit, or you can encourage on-site reviews with our mobile app, or an in-store kiosk.  You can even include a link to the survey on the customer’s bill.

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Step 2:

Encourage positive online reviews.

Customers that give your service a 9 or 10 are encouraged to leave a testimonial and an online review.  We refer people to the world’s most influential review sites—but only the sites that are most important for your restaurant. From Trip Advisor to Urban Spoon, Yelp to a niche local review site, we’ll customize the platform to meet your business goals.

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Step 3:

Limit negative reviews.

Negative reviews trash your reputation and decimate your revenue! For customers that score you less than amazing, we encourage them to leave private feedback on a form only you see (dramatically decreasing the likelihood they will leave a negative public review).  You can then use this helpful feedback to improve your food quality, service, facilities or staff training.

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Step 4:

Highlight satisfied customers & improve search rankings.

Through our SEO-enhanced testimonial widget, you can display up-to-the-minute positive customer feedback on your website and give your company a boost in search rankings.