Increase room rates by 11% without losing occupancy.

The Cornell Center for Hospitality Research found that a 1-point increase on Travelocity’s 5-point rating scale allows a hotel to increase its price by 11.2% while maintaining the same occupancy rate and market share. Hotel reputation management works!

Ready to sell more rooms at better rates?

BARQAR helps hotels, motels, bed and breakfasts, and others in the hospitality industry drive more positive online reviews and limit negative reviews (and drive a whole lot of revenue in the process!).

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Step 1:

Survey your guests.

Using a one-question net promoter methodology, we get immediate feedback from your patrons.  We can email customers after their visit, or you can encourage on-site reviews with our mobile app, or an on-site kiosk. You can even include a link to the survey on your guest’s room invoice.

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Step 2:

Encourage positive online reviews.

Guests that give your facility a 9 or 10 are encouraged to leave a testimonial and an online review.  We refer people to the world’s most influential review sites—but only the sites that are most important for you. From Trip Advisor to Travelocity, Yelp to a niche local review site, we’ll customize the platform to meet your business goals.

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Step 3:

Limit negative reviews.

Negative reviews trash your reputation and decimate your revenue! For guests that score you less than amazing, we encourage them to leave private feedback on a form only you see (dramatically decreasing the likelihood they will leave a negative public review).  You can then use this helpful feedback to improve your service, facilities or staff training.

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Step 4:

Highlight satisfied customers & improve search rankings.

Through our SEO-enhanced testimonial widget, you can display up-to-the-minute positive customer feedback on your website and give your company a boost in search rankings.